Q: How to access to my new Office 365 account?
A: Login to http://www.outlook.com/student.usm.my
Q: Will my email address change after upgrade?
A: No. Your USM email address will continue to be firstname.lastname@example.org
Q: Will my username and password change?
A: Your username will remain the same but your password will be your IC / Passport Number for intake before 2013.
For intake 2013 and later, the password will be as advised in your offer letter.
Q: How to view my documents that I previously uploaded to SkyDrive?
A: Login to https://skydrive.live.com/
to have access to your documents in SkyDrive.
Q: How to change Office 365 password?
A: Login to https://self.usm.my/
Q: I forgot my password. What should I do?
A: Make sure you know which account you would like to reset:
- To reset
password for your Office 365 account, please visit Servisdesk Counter at
PPKT, Bangunan D37, USM.
- To reset
password for your Personal Microsoft Account, please click here
Q: My email in my phone/tablet is not accessible anymore. What should I do?
A: You need to re-configure your email account in your phone/ tablet.
- For mobile phone configuration guide, please click here
- To know your mobile phone setup reference, please click here